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Google Voice is a telephone service that provides a U.S. phone number to Google Account customers [4] in the U.S. and Google Workspace (G Suite by October 2020 [5]) customers in Canada, Denmark, France, the Netherlands, Portugal, Spain, Sweden, Switzerland, the United Kingdom and the contiguous United States. [6]
Remote call forwarding is also a means for a suburban business to obtain a city-centre local number (with its full large-city coverage area) for inbound calls; while cheaper than a foreign exchange line, this can reduce long-distance telephony costs in markets where local calls are flat-rated but trunk calls are expensive.
A virtual number is a telephone number that is not directly associated with a telephone line. It is used to forward incoming calls to one or more pre-set telephone numbers chosen by the client. Virtual numbers are often used for privacy reasons, as they allow users to keep their personal phone numbers private while still receiving calls.
Call forwarding, or call diversion, is a telephony feature of all telephone switching systems which redirects a telephone call to another destination, which may be, for example, a mobile or another telephone number where the desired called party is available. Call forwarding was invented by Ernest J. Bonanno.
Calls may be diverted to voicemail manually or automatically. The caller is prompted to leave a message and the recipient can retrieve the message at a later time. Voicemail can be used for personal calls and more complex systems exist for companies and services to handle customer requests.
Interactive voice response (IVR) is a technology that allows telephone users to interact with a computer-operated telephone system through the use of voice and DTMF tones input with a keypad. In telephony , IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition, after which services can be ...
Google Voice Search or Search by Voice is a Google product that allows users to use Google Search by speaking on a mobile phone or computer, i.e. have the device search for data upon entering information on what to search into the device by speaking. Initially named as Voice Action which allowed one to give speech commands to an Android phone ...
The fifth-generation iPod Touch and later can forward and receive standard phone calls through a separate iPhone (a feature introduced in iOS 8), with the Wi-Fi Calling feature. The two devices must be linked to the same Apple ID, and the iPhone's carrier must support this feature. [21]