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In 1812 Jean-François Boch began construction of kilns at the nearby town of Mettlach, Saarland. In 1824 Boch commenced transfer printing on porcelain from engraved copper plates. On 14 April 1836, the Jean François Boch company merged with that of the competitor, Nicolas Villeroy, and became Villeroy & Boch, (V&B, also simply 'VB'). In 1869 ...
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Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.
For Villeroy & Boch, that step was the establishment of a pottery in Audun-le-Tiche, Lorraine on April 1st, 1748 their first pattern, Vieux Luxembourg. Just a few decades later, the enterprise counted among the finest of European craftsmen, acclaimed as “Francois Boch et Freres, Manufacture Imperiale et Royale” of Septfontaines , near the ...