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411 is a telephone number for local directory assistance in Canada and the United States. Until the early 1980s, 411 – and the related 113 number – were free to call in most jurisdictions. In the United States, the service is commonly known as "information", [ 1 ] although its official name is "directory assistance".
By the spring of 2008 it had, according to TechCrunch, "captured a six percent market share of directory assistance calls." At that time, Jingle Networks received 20 million calls per month. [4] Since that peak, the company has reported fewer calls, around 15 million per month, as consumers shift to smart-phones to get directory information. [5]
A number offering a directory inquiries service allowing people to request to be put through to a mobile phone number was established in June 2009. [ 14 ] 118 800 proved to be controversial, however, when it was revealed that it was making available 15 million mobile numbers that it had bought from market researchers. [ 15 ]
N11-numbers provide access to special services. For example, This US road sign reminds drivers and passengers about 5-1-1 service. 211: Community services and information; 311: Municipal government services, non-emergency number; 411: Directory assistance; 511: Traffic information or police non-emergency services
Subscriber names are generally listed in alphabetical order, together with their postal or street address and telephone number.In principle every subscriber in the geographical coverage area is listed, but subscribers may request the exclusion of their number from the directory, often for a fee; their number is then said to be "unlisted" (US and Canada), "ex-directory" (British English), or ...
411. Depending on your phone carrier, you can use this number to ask for basic information such as phone numbers and business addresses. 511. A number for the South Carolina traveler information ...
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