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The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.
That helps the Help desk volunteers to focus on the unanswered questions. It's polite to thank the volunteers for giving you free help. If you are especially impressed by a volunteer's answer, you might place a "barnstar" on their user talk page. This type of acknowledgement is an important motivator on Wikipedia, since users do not use money ...
For other types of questions, use the search box, see the reference desk or Help:Contents.If you have comments about a specific article, use that article's talk page.; Do not provide your email address or any other contact information.
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An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...
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Help desk – for asking questions about how to use or edit Wikipedia.; Teahouse – for new editors to become accustomed to and ask questions about editing.; Edit requests – where editors can request for edits they cannot or should not make themselves to be made to a page.