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DSLReports allows its users to submit reviews of their Internet service provider (ISP), Web hosting service, digital phone service (VOIP), and more. [18] Users may also read reviews written by others. [19] Many large ISPs have over a thousand reviews on the site. Reviews may be filtered for the user's location and/or connectivity preference.
To use Xumo, you need to be a Spectrum cable TV subscriber and a Spectrum internet customer. Currently, most Spectrum customers get cable TV access through what’s called a “set top box,” or ...
A barrier to switching is then formed as swapping internet services providers is a time consuming effort. [3] Switching cost or switching barriers are the expenses or cost that a consumer incurs due to the result of changing brand, suppliers, or products. Although most common switching cost is in monetary in nature, there are also psychological ...
ConsumerAffairs is an American customer review and consumer news platform that provides information for purchasing decisions around major life changes or milestones. [5] The company's business-facing division provides SaaS that allows brands to manage and analyze review data to improve their products and customer service.
One of the largest internet based consumer-review services, Rateitall.com reports the average consumer review of Comcast as 1.6 out of 5 stars, based on a total of 511 reviews to date (2014). [ 7 ] Consumer affairs blog The Consumerist named Comcast "Worst Company in America" in 2010 and 2014. [ 8 ]
Spectrum is the trade name of Charter Communications. The name is widely used by both market consumers and commercial businesses. Services that Spectrum offers include cable television, internet access, internet security, managed services, mobile phone, and unified communications. The Spectrum brand name was introduced in 2014. Prior to that ...
A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites.
In late 2020, Frontier dropped the FiOS branding, renaming the service Frontier FiberOptic. In 2021, Frontier discontinued its in-house TV services and partnered with YouTube TV, freeing up its bandwidth for internet and phone. Frontier customers were paying the two services separately until March 27, 2023 when the companies offered integrated ...