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  2. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    2. Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything is securely connected to the wall and device. 3. Reboot your modem/router - Sometimes the old "turn it off and on again" approach actually does work! Just wait about five minutes before turning it back on to make sure ...

  3. Cable Internet access - Wikipedia

    en.wikipedia.org/wiki/Cable_Internet_access

    Cable Internet access. In telecommunications, cable Internet access, shortened to cable Internet, is a form of broadband internet access which uses the same infrastructure as cable television. Like digital subscriber line and fiber to the premises services, cable Internet access provides network edge connectivity (last mile access) from the ...

  4. Optimum (TV/Internet) - Wikipedia

    en.wikipedia.org/wiki/Optimum_(TV/Internet)

    Altice USA. Website. www.optimum.com. Optimum is an American telecommunications brand owned and operated by Altice USA. [1] It is the fourth largest cable provider in the United States and a Fortune 500 company. Optimum offers Internet, television, mobile and home phone serving in 17 states.

  5. Dial-up Internet access - Wikipedia

    en.wikipedia.org/wiki/Dial-up_Internet_access

    Dial-up Internet access is a form of Internet access that uses the facilities of the public switched telephone network (PSTN) to establish a connection to an Internet service provider (ISP) by dialing a telephone number on a conventional telephone line which could be connected using an RJ-11 connector. [ 1 ]

  6. Tech support scams are a trend. Learn how to avoid them, find ...

    www.aol.com/tech-support-scams-trend-learn...

    If you think you might have downloaded malware from a scam site or allowed a cybercriminal to access your computer, don’t panic. Disconnect from the internet and restart your computer in “safe ...

  7. Troubleshoot a dial-up connection - AOL Help

    help.aol.com/articles/troubleshooting-a-dial-up...

    Check your physical phone connection - A loose cable or cord can often be the cause of a connection problem. Unplug all phone devices in your home - Unplug all phone devices in your home, then reconnect just the modem. Try to connect online, and if it works, plug in each device one at a time until you find the one causing the problem.

  8. AOL Video - Troubleshooting - AOL Help

    help.aol.com/articles/aol-video-troubleshooting

    For the best viewing experience, we recommend that you use a high-speed internet connection such as DSL or cable modem. After trying the first solution, check whether you can play the video. If you still get a black, green or distorted screen, continue using the suggested solutions until the problem is fixed.

  9. Internet outage - Wikipedia

    en.wikipedia.org/wiki/Internet_outage

    An Internet outage or Internet blackout or Internet shutdown is the complete or partial failure of the internet services. It can occur due to censorship, cyberattacks, disasters, [1] police or security services actions [2] or errors. Disruptions of submarine communications cables may cause blackouts or slowdowns to large areas.