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  2. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    If AOL Desktop Gold shortcut icon is missing, try the solutions listed below. Create New Desktop Shortcut • Right click the AOL Desktop Tray Launcher icon in the System tray.

  3. Bookmark websites to your Favorites in AOL Desktop Gold

    help.aol.com/articles/aol-desktop-software-using...

    Transfer or share your Favorites list with another AOL user. 1. Open the Favorite Places window. 2. Click Manage. 3. Select one of the following: Replace: Use this to replace your current Favorites with your backup copy or Favorites from your other Username.

  4. AOL Favorites FAQs

    help.aol.com/articles/aol-favorites-faqs

    Visit a website you want to add to your AOL Favorites. Click on the Favorites This icon (the bookmarklet on your browser's bookmark bar). The Favorites setup window will display with the fields automatically populated. Double-check the entries, and make any changes you want. Once your changes are complete, click Favorite This. You’ll receive ...

  5. Support and help for AOL Desktop Gold

    help.aol.com/articles/support-and-help-for-aol...

    Visit My Account to manage or cancel your AOL Desktop Gold subscription. AOL membership benefit activation. Help using AOL on your mobile device. Desktop Gold Connectivity and Desktop Gold Favorites. Mail issues like AOL Mail login and authentication, missing or misplaced emails.

  6. Download, install, or uninstall AOL Desktop Gold

    help.aol.com/articles/aol-desktop-downloading...

    Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements. ... • Windows 7 or newer

  7. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings.This can remove adware, get rid of extensions you didn't install, and improve overall performance.

  8. Import and export mail and other data with AOL Desktop Gold

    help.aol.com/articles/aol-desktop-importing-your...

    Import and export your personal data to a file for safekeeping. Personal data includes Mail, Favorites, Address Book, and settings. 1. Sign in to Desktop Gold. 2. Click the Settings icon. 3. While in the General settings, click the My Data tab. 4. Click Import or Export. 5. Select your file. 6. If exporting, create a password.

  9. Search and Recover FAQs - AOL Help

    help.aol.com/articles/search-and-recover-faqs

    For help locating your billing info, review Account Management help article. If you have questions about your billing information, call us at 1-866-485-9217 Monday through Friday between 8AM to 1AM ET, and Saturday between 8AM and 10PM ET.