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E-government delivery models can be broken down into the following categories: [5] This interaction consists of citizens communicating with all levels of government (city, state/province, national, and international), facilitating citizen involvement in governance using information and communication technology (ICT) (such as computers and ...
The managerial model stresses a vertical flow of information from the government to its citizens. This model is concerned with efficiency, especially with the increase in speed when delivering information and services, as well as a reduction of the costs. [2] This model establishes a client type relationship between the government and its citizens.
Electronic governance or e-governance is the use of information technology to provide government services, information exchange, communication transactions, and integration of different stand-alone systems between government to citizen (G2C), government to business (G2B), government to government (G2G), government to employees (G2E), and back-office processes and interactions within the entire ...
By making government data easily accessible and providing straightforward channels to communicate with government officials, e-democracy addresses the needs of modern society. E-democracy promotes more rapid and efficient dissemination of political information, encourages public debate, and boosts participation in decision-making processes. [ 56 ]
Nevertheless, some e-government initiatives have flourished in developing countries too, e.g. Brazil, India, Chile, etc. [13] What the experience in these countries shows, is that governments in the developing world can effectively exploit and appropriate the benefits of ICT, but e-government success entails the accommodation of certain unique ...
This business reference model provides an organized, hierarchical construct for describing the day-to-day business operations of the Federal government using a functionally driven approach. The BRM is the first layer of the Federal Enterprise Architecture and it is the main viewpoint for the analysis of data, service components and technology.
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The evolution of e-participation generally hinges on three factors: the progression of ICTs, the expansion of e-democracy, and the advancement of e-government. [5] The greatest catalyst for the surge in e-participation is the advancement of ICTs, which have facilitated improved collaboration between the public and the government.