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It was created in June 2007 by the Department of Administrative Reforms & Public Grievances. [2] Under the public grievance mechanism any citizen of India can raise their problems, grievance or pleas to the central govt and state government Ministries and Departments. Grievances can be submitted to all important portfolio ministers and departments.
Rajasthan: Rajasthan Public Service Guarantee Act, 2011: Notified [13] [14] Uttar Pradesh: Janhit Guarantee Act, 2011: Enacted [15] Kerala: The Kerala State Right to Service Act,2012: Enacted [16] Karnataka: The Karnataka (Right Of Citizens to Time Bound Delivery Of Services) Bill, 2011: Notified [17] Chhattisgarh: Chhattisgarh Lok Seva ...
Police Mitra or Friends of Police is an initiative [3] of the State police in different states of India. [4] Civilian citizens having 'good social record' [5] like ex-army men, students, [6] advocates and housewives are responsible in tying up with the police beat staff to look after the law and order, traffic and crowd management, safety of women prevention of crime and informing about ...
The Bill seeks to confer on every citizen the right to time-bound delivery of specified goods and services and to provide a mechanism for Grievance Redressal.The Bill makes it mandatory for every public authority to publish a Citizen's Charter within six months of the commencement of the Act, failing which the official concerned would face action, including a fine of up to Rs. 50,000 from his ...
The project also involves training of police personnel and setting up of citizen portal to provide services to citizens. [5] Crime and Criminals Tracking Network and Systems (CCTNS) [6] The Project will interconnect about 15000 Police Stations and additional 5000 offices of supervisory police officers across the country
Grievance Redressal is a management- and governance-related process used commonly in India.While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.
Mumbai Police (Marathi: मुंबई पोलीस, IAST: Mumbaī Pulīs, officially Greater Mumbai Police, formerly Bombay Police) is the police department of the city of Mumbai, Maharashtra. It is a part of Maharashtra Police and has the primary responsibilities of law enforcement and investigation within the limits of Mumbai .
The state police is headed by an Indian Police Service officer with the rank of Director General of Police (DGP), assisted by one or more Additional Directors General of Police (ADGs). Other DG rank officers head autonomous bodies not controlled by the DGP, such as the police recruitment board, fire service and police training.