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Contextual inquiry (CI) is a user-centered design (UCD) research method, part of the contextual design methodology.A contextual inquiry interview is usually structured as an approximately two-hour, one-on-one interaction in which the researcher watches the user in the course of the user's normal activities and discusses those activities with the user.
User research focuses on understanding user behaviors, needs and motivations through interviews, surveys, usability evaluations and other forms of feedback methodologies. [1] It is used to understand how people interact with products and evaluate whether design solutions meet their needs. [ 2 ]
Requirements elicitation. In requirements engineering, requirements elicitation is the practice of researching and discovering the requirements of a system from users, customers, and other stakeholders. [1] The practice is also sometimes referred to as " requirement gathering ". The term elicitation is used in books and research to raise the ...
User experience evaluation (UXE) or user experience assessment (UXA) refers to a collection of methods, skills and tools utilized to uncover how a person perceives a system (product, service, non-commercial item, or a combination of them) before, during and after interacting with it. It is non-trivial to assess user experience since user ...
Computer-assisted personal interviewing (CAPI) is an interviewing technique in which the respondent or interviewer uses an electronic device to answer the questions. It is similar to computer-assisted telephone interviewing, except that the interview takes place in person instead of over the telephone. This method is usually preferred over a ...
User analysis is a process which calls for qualitative research. Because such research usually (though not always) centers around human subjects, the degree of formality and personalness is an issue. [7] In the modern era, users are often reached via virtual communities, which themselves often form around the use of a particular technology.
Usability testing. Usability testing is a technique used in user-centered interaction design to evaluate a product by testing it on users. This can be seen as an irreplaceable usability practice, since it gives direct input on how real users use the system. [1] It is more concerned with the design intuitiveness of the product and tested with ...
Ladder interview. A ladder interview is an interviewing technique where a seemingly simple response to a question is pushed by the interviewer in order to find subconscious motives. [1][2][3] This method is popular for some businesses when conducting research to understand the product elements personal values for end user. [4]