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  2. Low confidence in NHS complaints process ‘stops patients ...

    www.aol.com/low-confidence-nhs-complaints...

    Figures published in October show the total number of all reported written complaints in the NHS in 2023/24 was 241,922, an increase of 5.4% compared with the 229,458 reported in the previous 12 ...

  3. Chief complaint - Wikipedia

    en.wikipedia.org/wiki/Chief_complaint

    [citation needed] [1] The chief complaint is a concise statement describing the symptom, problem, condition, diagnosis, physician-recommended return, or other reason for a medical encounter. [2] In some instances, the nature of a patient's chief complaint may determine if services are covered by health insurance .

  4. Complaint system - Wikipedia

    en.wikipedia.org/wiki/Complaint_system

    A complaint system (also known as a conflict management system, internal conflict management system, integrated conflict management system, [1] or dispute resolution system) is a set of procedures used in organizations to address complaints and resolve disputes.

  5. Flowchart - Wikipedia

    en.wikipedia.org/wiki/Flowchart

    A simple flowchart representing a process for dealing with a non-functioning lamp.. A flowchart is a type of diagram that represents a workflow or process.A flowchart can also be defined as a diagrammatic representation of an algorithm, a step-by-step approach to solving a task.

  6. NHS ‘marking own homework’ over complaints - AOL

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  7. Patient Advice and Liaison Service - Wikipedia

    en.wikipedia.org/wiki/Patient_Advice_and_Liaison...

    The Patient Advice and Liaison Service (PALS), also known as the Patient Advice and Support Service (PASS) in Scotland, is a National Health Service body created to provide advice and support to NHS patients and their relatives and carers. The scheme was announced in the NHS Plan 2000. Pilot schemes were set up in 2001, with full nationwide ...

  8. National Health Service (England) - Wikipedia

    en.wikipedia.org/wiki/National_Health_Service...

    The NHS was established within the differing nations of the United Kingdom through differing legislation, and as such there has never been a singular British healthcare system, instead there are 4 health services in the United Kingdom; NHS England, the NHS Scotland, HSC Northern Ireland and NHS Wales, which were run by the respective UK government ministries for each home nation before falling ...

  9. Laboratory quality control - Wikipedia

    en.wikipedia.org/wiki/Laboratory_quality_control

    A control chart is a more specific kind of run chart. The control chart is one of the seven basic tools of quality control, which also include the histogram, pareto chart, check sheet, cause and effect diagram, flowchart and scatter diagram. Control charts prevent unnecessary process adjustments, provide information about process capability ...