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Metro was established in 1994 as General Wireless, Inc., by Roger Linquist and Malcolm Lorang. [4] PCS referred to the industry term, Personal Communications Service. Its service was first launched in 2002. [5] [6] As of February 2005, MetroPCS had about 1.5 million subscribers in the country. [7]
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To make things worse, you have to wait hours until your provider's support is available, and even then, all you get is a chat feature when you need to speak to a live person.