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In the European market, where Lexus had long faced struggling sales owing to low brand recognition, few dedicated dealerships, and 1990s import quotas, [75] [76] the marque announced plans to introduce hybrid and diesel powertrains, [77] increase the number of Lexus dealerships, and expand operations in emerging markets such as Russia. [78] [79]
TMS oversees the sales of Toyota and Lexus products in 49 states through a network of over 1,200 Toyota dealers (of whom more than 900 also previously sold Scion vehicles) and over 200 Lexus dealers. California has the greatest number of Toyota dealerships of any other state at 172 dealerships.
Penske Motor Group is an El Monte, California, U.S.–based, subsidiary of Penske Corporation, managed by Gregory Penske.The group operates three automobile dealerships in California: Longo Toyota and Longo Lexus in the Greater Los Angeles Area and Lexus of Stevens Creek in the San Francisco Bay Area.
In 2003, Ward's Dealer Business, a publication of PRIMEDIA’s Ward's Communications, presented Herb Chambers Companies with the Ward's Dealer of the Year award "for honesty, exemplary customer service and employee care". [27] Also in 2003, J.D. Power and Associates awarded 7 of the Herb Chambers dealerships with the Certified Retailer award. [28]
In the United States, a car dealership is a business that sells cars. A car dealership can either be a franchised dealership selling new and used cars, or a used car dealership, selling only used cars. In most cases, dealerships provide car maintenance and repair services as well as trade-in, leasing, and financing options for customers.
In 2009, during the great recession, AutoNation announced a newly formed AutoNation Payment Protection program, promising that the dealership will buy back any car at market value, should the owner lose their job. [20] By 2011, AutoNation was the first auto retailer in the U.S. to sell a total of 8 million vehicles. [21]
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The company divested seven Toyota and Lexus dealerships due to manufacturer guidelines. [21] Asbury announced plans to roll out TCA to its non-Larry H. Miller "legacy" stores, while in a similar fashion integrating the Clicklane platform to the Larry H. Miller dealerships.
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