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2. Download or update your web browser - AOL Help

   help.aol.com/articles/download-or-upgrade-your...

   • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated.

3. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings. This can remove adware, get rid of extensions you didn't install, and improve overall performance. Restoring your browser's default settings will also reset your browser's security settings.

4. Download, install, or uninstall AOL Desktop Gold

   help.aol.com/articles/aol-desktop-downloading...

   Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.

5. Browser - AOL Help

   help.aol.com/products/browser

   Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.

6. Turn pop-ups off or on in your browser - AOL Help

   help.aol.com/articles/disable-or-enable-pop-ups...

   Turn pop-ups off or on in your browser Most modern browsers employ pop-up blockers to keep away the annoying ads or offers that can overwhelm your experience online. While this is often a good thing as it prevents malware and other programs from infecting your computer, it can also cause problems with legitimate sites like AOL Mail.

7. Locate your browser version - AOL Help

   help.aol.com/articles/how-do-i-find-the-version...

   Locating the version of the browser you're using is often the first step when attempting to troubleshoot and fix browser problems. Once you find your browser version, you can use that info to check if you're running the latest software. If not, you can update to the latest version to make sure everything runs the way it's supposed to.

8. Internet Explorer 11 - Wikipedia

   en.wikipedia.org/wiki/Internet_Explorer_11

   Internet Explorer 11 (IE11) is the eleventh and final version of the Internet Explorer web browser, by now retired.It was initially included in the release of Windows 8.1, Windows RT 8.1 and Windows Server 2012 R2 on October 17, 2013, and was later released for Windows 7 and Windows Server 2008 R2 on November 7, 2013.

9. Control Panel (Windows) - Wikipedia

   en.wikipedia.org/wiki/Control_Panel_(Windows)

   This still exists on Windows 10, but there is a similar page in Settings starting from the Windows 10 April 2018 Update. Internet Options (inetcpl.cpl) Allows the user to change the way the computer manages internet connections and browser settings for Internet Explorer and Microsoft Edge, it has several tags specifying different attributes;