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Depending on your account's history, it's possible for it to be removed from AOL, CompuServe, or Netscape and be inaccessible. You can always sign up for a new account, just keep in mind that your old username may not be available for you to use. Actions that may result in an account being deleted:
If you're having issues sending and receiving emails for your AOL Mail account in a third-party email application, you may need to reauthenticate your account by removing and re-entering your password or removing and re-adding your AOL Mail account. Get the steps for common third-party email applications. Account Management · Dec 9, 2024
Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page.
We’d be happy to welcome you back! We have everything you need from email, to identity protection, to computer security and more. Take control of your digital life by contacting our customer service team. • AOL: If you have an active account, visit the AOL Plans page. Otherwise, call 1-800-827-6364. • AOL Canada: 1-888-265-4357
3. On the Sign On screen, click the small arrow pointing down to bring up a list of all stored usernames. 4. Select the desired username by clicking on it. Click Continue once you selected the username.
Keyboard shortcuts make it easier and quicker to perform some simple tasks in your AOL Mail. Access all shortcuts by pressing shift+? on your keyboard. All shortcuts are formatted for Windows computers, but most will work on a Mac by substituting Cmd for Ctrl or Option for Alt. General keyboard shortcuts
Search and Recover can rescue crucial work and cherished memories you thought were gone forever. It's fast and easy to use, and even data lost years ago can be recovered.
Things to know when you change your AOL account to the free AOL plan: If you cancel your billing and change to the free AOL plan in the middle of your billing cycle, you'll continue to have access to the service until the end of your current billing cycle. If you have any active premium subscriptions, those will continue to be billed separately.