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  2. Evaporating cloud - Wikipedia

    en.wikipedia.org/wiki/Evaporating_Cloud

    Process decision program chart which is a visually similar diagramming method. The difference is that PDPC is used for planning contingencies, while evaporating cloud technique is for problem solving and conflict management.

  3. Mutual Gains Approach - Wikipedia

    en.wikipedia.org/wiki/Mutual_Gains_Approach

    Download as PDF; Printable version; ... The Mutual Gains Approach (MGA) to negotiation is a process model, ... Designing Conflict Management Systems: a guide to ...

  4. Conflict management - Wikipedia

    en.wikipedia.org/wiki/Conflict_management

    Conflict management is the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict in the workplace. The aim of conflict management is to enhance learning and group outcomes, including effectiveness or performance in an organizational setting. Properly managed conflict can improve group outcomes.

  5. Conflict management style - Wikipedia

    en.wikipedia.org/wiki/Conflict_management_style

    Conflict management is the process of handling disputes and disagreements between two or more parties. Managing conflict is said to decrease the amount of tension; if a conflict is poorly managed, it can create more issues than the original conflict.

  6. Complaint system - Wikipedia

    en.wikipedia.org/wiki/Complaint_system

    A complaint system (also known as a conflict management system, internal conflict management system, integrated conflict management system, [1] or dispute resolution system) is a set of procedures used in organizations to address complaints and resolve disputes.

  7. Conflict (process) - Wikipedia

    en.wikipedia.org/wiki/Conflict_(process)

    Glasl, on the other hand, assigns six strategies for conflict management to the nine escalation stages of Friedrich Glasl's model of conflict escalation. [2] Level 1-3 (hardening, polarization & debate, actions instead of words): Moderation; Level 3-5 (actions instead of words, concern about image & coalitions, loss of face): Process support

  8. Business process modeling - Wikipedia

    en.wikipedia.org/wiki/Business_process_modeling

    A business process modeling of a process with a normal flow with the Business Process Model and Notation. Business process modeling (BPM) is the action of capturing and representing processes of an enterprise (i.e. modeling them), so that the current business processes may be analyzed, applied securely and consistently, improved, and automated.

  9. Thomas–Kilmann Conflict Mode Instrument - Wikipedia

    en.wikipedia.org/wiki/Thomas–Kilmann_Conflict...

    A number of conflict style inventories have been in active use since the 1960s. Most of them are based on the managerial grid developed by Robert R. Blake and Jane Mouton in their managerial grid model. The Blake and Mouton model uses two axes: "concern for people" is plotted using the vertical axis and "concern for task" along the horizontal axis.