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Customer Service. Call us Monday - Friday, 8:00 a.m. to 5:00 p.m. ET. Within the US: 866-366-4357. International: 001-757-857-2112. In all emergencies or dangerous situations, dial 911.
Please call us at 866-DOM-HELP (866-366-4357) and speak with one of our Customer Care Associates. If you're not satisfied with the response to your concern, ask to have it reviewed by a supervisor. If the situation is still not resolved, ask for our Customer Relations & Policy Department, or send them an email.
Customer Service. Call us Monday - Friday, 8:00 a.m. to 5:00 p.m. ET. Within the US: 866-366-4357. International: 001-757-857-2112. In all emergencies or dangerous situations, dial 911.
For non-emergency inquiries, customer service representatives are available Monday-Friday, 7am to 6pm ET. 1-800-251-7234; Report Suspicious Account Activity
Start/Stop Service; Save Energy & Money; Report Outage or Emergency; Contact Us; Our Stories
(Customers in other states should first choose their state then visit our Contact Us section for options.) For general or routine inquiries, please call 866-DOM-HELP (866-366-4357 ). If you have an account question, save time by managing your account online .
Call us to start new service, or to add an additional service: 866-366-4357. We’re available 8 a.m.– 5 p.m., Monday–Friday. Outside the United States, please call 001-757-857-2112. Report outages or emergencies and check status updates via our 24-hour response system.
By Phone. To make a payment over the phone, please call 866-366-4357. Please have your account number ready. Residential customers: $1.65 per transaction (up to $1,000 per transaction). Non-residential customers: $14.95 per transaction (up to $15,000 per transaction). Payments post to your account immediately.
Whether you’re interested in learning about solar energy systems or EV charging solutions for your home or business, or if you’re an existing customer, we look forward to hearing from you. Our team of energy experts is available to answer your questions and guide you through the entire process.
Everything you need is available here, including our mail-in address, telephone number and a list of authorized payment locations. Business customers: We offer several ways to pay your bill , too. Pay online using a debit or credit card, or by using your bank account information.