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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    Pay attention to the types of data you're authorizing access to, especially in third-party apps. • Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links.

  3. Sick of those scam text messages? What you can do - AOL

    www.aol.com/sick-those-scam-text-messages...

    If you get a package scam text, here is how you can report it: Without clicking on the web link, copy the body of the suspicious text message and paste into a new email.

  4. Did you receive a text about unpaid road toll bills? It could ...

    www.aol.com/did-receive-text-unpaid-road...

    An SMS scam targeting road tolls has resurfaced, claiming people owe money for unpaid bills.. An example of the scam text people may receive reads as follows: "Pay your FastTrak Lane tolls by ...

  5. Is that a scam? How to recognize and report fraudulent behavior

    www.aol.com/scam-recognize-report-fraudulent...

    Contact your bank or credit card company if you paid a scammer to report a fraudulent charge. If you sent cash by mail, contact the U.S. Postal Inspection Service and ask them to intercept the ...

  6. Overpayment scam - Wikipedia

    en.wikipedia.org/wiki/Overpayment_scam

    An overpayment scam, also known as a refund scam, is a type of confidence trick designed to prey upon victims' good faith.In the most basic form, an overpayment scam consists of a scammer claiming, falsely, to have sent a victim an excess amount of money.

  7. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...

  8. Go phish? Cybersecurity experts explain what phishing scams are

    www.aol.com/lifestyle/phish-cybersecurity...

    Phishing scams usually tell a story to trick you into clicking on a link or opening an attachment, the FTC explains. These emails and texts can say or include things such as: These emails and ...

  9. Friendly fraud - Wikipedia

    en.wikipedia.org/wiki/Friendly_fraud

    To help eliminate call center purchase chargebacks, call centers are working to make the purchases more like card present purchases. When consumers walk into a store and buy something, they typically swipe their credit cards, confirm the purchase amount, enter a secret code (or sign their name) and leave with the merchandise.