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  2. Organizational culture - Wikipedia

    en.wikipedia.org/wiki/Organizational_culture

    Organizational culture refers to culture related to organizations including schools, universities, not-for-profit groups, government agencies, and business entities. Alternative terms include business culture, corporate culture and company culture. The term corporate culture emerged in the late 1980s and early 1990s.

  3. Edgar Schein - Wikipedia

    en.wikipedia.org/wiki/Edgar_Schein

    Examples of this would be employee professionalism, or a "family first" mantra. Trouble may arise if espoused values by leaders are not in line with the deeper tacit assumptions of the culture. [4] Shared basic assumptions are the deeply embedded, taken-for-granted behaviours which are usually unconscious, but constitute the essence of culture.

  4. Business process orientation - Wikipedia

    en.wikipedia.org/wiki/Business_process_orientation

    Culture is a major theme in the examples cited. A “business process culture” is a culture that is cross-functional, customer oriented along with process and system thinking. This can be expanded by Davenport’s definition of process orientation as consisting of elements of structure, focus, measurement, ownership and customers (Davenport ...

  5. Employee engagement - Wikipedia

    en.wikipedia.org/wiki/Employee_engagement

    Definition: An exit interview is a structured conversation conducted when an employee is leaving the organization, aimed at understanding the reasons for their departure and gathering valuable feedback. Key Elements: Honest and open communication is crucial, exploring aspects like job satisfaction, workplace culture, and opportunities for ...

  6. Service quality - Wikipedia

    en.wikipedia.org/wiki/Service_quality

    Service quality (SQ), in its contemporary conceptualisation, is a comparison of perceived expectations (E) of a service with perceived performance (P), giving rise to the equation SQ = P − E. [1] This conceptualistion of service quality has its origins in the expectancy-disconfirmation paradigm.

  7. Hofstede's cultural dimensions theory - Wikipedia

    en.wikipedia.org/wiki/Hofstede's_cultural...

    Hofstede's cultural dimensions theory is a framework for cross-cultural psychology, developed by Geert Hofstede.It shows the effects of a society's culture on the values of its members, and how these values relate to behavior, using a structure derived from factor analysis.

  8. AOL Mail

    mail.aol.com

    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

  9. Culture - Wikipedia

    en.wikipedia.org/wiki/Culture

    Culture (/ ˈ k ʌ l tʃ ər / KUL-chər) is a concept that encompasses the social behavior, institutions, and norms found in human societies, as well as the knowledge, beliefs, arts, laws, customs, capabilities, attitude, and habits of the individuals in these groups. [1] Culture is often originated from or attributed to a specific region or ...