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We take fraud, scam, phishing and spoofing attempts seriously. If you receive a correspondence you think may not be from Amazon, report it immediately. To have the best advice on what actions to take, select the most appropriate link: If you don't have an Amazon account.
Follow the instructions in Report a Scam to report suspicious emails, phone calls, text messages, unsolicited packages, or gift card scams. Stolen goods. The sale of stolen property is illegal and strictly prohibited in Amazon.
If you have received suspicious communication claiming to be from Amazon and you don't have an account with us, report it at reportascam@amazon.com. For more information on the most common scam tactics, visit Scam trends .
If you wish to report a suspicious email claiming to be from Amazon that you believe is a forgery, you may submit a report. You may also forward phishing emails and other suspected forgeries directly to stop-spoofing@amazon.com.
Learn to identify fake text messages and safeguard your personal information. Scammers may send text messages claiming to be Amazon. Be mindful if: You receive a text message sent from phone numbers that you don't recognize or from a number with a country code that differs from your country of residence.
Worried about a suspicious purchase on Amazon? Log in through the website or app. Don’t call back the number that called you or a number someone left in a voicemail or text message. No one legitimate will tell you to keep it a secret.
To report a phishing or unsolicited email to Amazon, open a new email and attach the email that you suspect is fake. Send the email to reportascam@amazon.com. Sending the suspicious email as an attachment is the best way for us to track it.
Customers can use the Amazon self-service tool to report something suspicious in just a few quick steps. If you are not a customer, you can still report a suspicious message to us at reportascam@amazon.com.
We take fraud, scam, phishing and spoofing attempts seriously. If you receive correspondence you think may not be from Amazon, please report it immediately. Report suspicious phone call, email or SMS/text message
Have you spotted this scam? Report it at ReportFraud.ftc.gov. If you think someone has gotten access to your accounts or personal information, visit IdentityTheft.gov. There, you’ll find steps to take to see if your identity has been misused, and how to report and recover from identity theft.