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Check your account email client. One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.
If you access AOL Mail from an app on your mobile device or your computer, your settings or actions could have caused emails to be deleted from your account or moved out of the Inbox. Check their settings or contact the app manufacturer. Apps that use IMAP and the AOL Mail apps. Some desktop email apps and most mobile email apps, like on iPhone ...
1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Fix problems with third-party mail applications. If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure ...
First, if you're in search of missing emails, you'll want to sift through the most recent ones in your spam folder. You can also use the search bar to hunt by keyword or sender (type in "spam ...
There are two different protocols you can choose when setting up a third-party email app: POP or IMAP. POP downloads a copy of your emails from your account (mail.aol.com) to the app. This means that if you delete an email from your account after it's been downloaded, the downloaded copy remains in the app. Additionally, POP only downloads ...
You can also use the search bar to hunt by keyword or sender (type in "spam:" then the keyword). Many email services also offer filters (and advanced filters) that let you search the messages in ...
Fix sending and receiving issues with third-party email apps. If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.