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Computer user support specialists, also called help-desk technicians, usually provide technical help to non-IT computer users. They respond to requests for help in a number of ways, such as in person or by phone, online chat, or email.
IT Support Specialists are responsible for analyzing, troubleshooting and evaluating technology issues. This role may support internal clients, helping to keep employees productive, or external customers of a company, helping them via the telephone or webchat.
Computer support specialists provide technical support to customers for many types of devices and technologies. Discover a computer support specialist career and how to become one to help you decide if it’s right for you.
3,165 Computer Support Specialist jobs available on Indeed.com. Apply to IT Support Specialist, Technical Support Specialist, Desktop Support Technician and more!
A technical support specialist handles troubleshooting and problem-solving for a business's technology systems. This role could also involve working as a tech company's customer support line and answering calls from clients.
An IT support specialist, sometimes referred to as a technical support specialist or a tech support specialist, is an information technology professional who offers technical support in a variety of ways and contexts. They troubleshoot issues with computers and offer end-user support.
32,161 jobs. Urgently hiring. Installs, modifies, configures, and repairs computer hardware and software systems, and provides technical and functional assistance to system users. Posted 27 days ago ·. More... Mid-Level Customer Technical Specialist. Peraton. Clarksville, VA 23927. $66,000 - $106,000 a year. Full-time.
A Technical Support Specialist is hired by a company to oversee and maintain their computer hardware and software systems. Their skills are an asset to the company, as they aid in resolving technical issues concerning customer's accounts or company software infrastructure.
Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems. Some of the more common problems they troubleshoot include connection problems, slow performance, inabilities to access data and inefficient programs.
A technical support specialist is responsible for addressing software and hardware issues. They balance tech expertise with analytical thinking to locate and diagnose problems and then recommend the best course of action.