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Contact Us. Have you visited our Frequently Asked Questions page? There, you'll find information that can help you log in to and use your Blue Cross and Blue Shield of Texas (BCBSTX) member account, understand your health insurance plan and answer some of our members' most common questions.
Under 65 Customer Service (Existing members with health insurance plans including HMO and PPO) 888-697-0683 Monday – Friday: 7 a.m. – 8 p.m. CT Saturday: 8 a.m. – 5 p.m. CT Sunday: Closed
You can call Customer Service at: 1-888-697-0683. Monday – Friday: 7 a.m. – 8 p.m. CT Saturday: 8 a.m. – 5 p.m. CT ... Blue Cross and Blue Shield of Texas, a ...
Blue Cross and Blue Shield of Texas Medicaid. Refer to BCBSTX Medicaid website and Contact Us. Medicaid Network Management Email to submit provider inquiries and questions. Blue Cross Medicare Advantage Customer Service 1-877-774-8592. Care Management Programs. 1-855-462-1781. Federal Employee Program® (FEP®) — PPO
Customer Service. Each of our 22 customer service centers offers a customized, personalized member experience. Our Customer Advocates. Are evaluated on customer satisfaction, not call volume. Our customer satisfaction ratings are consistently above 96 percent.
Eligibility and benefits. (out-of-state subscribers) 800-676-BLUE (2583) Claim status inquiries (out-of-state subscribers) contact Availity ® or other electronic connectivity vendor. Claim adjustments call 800-451-0287*.
If you can’t register or log in to Blue Access for Members, call: The customer service number on your member ID card. Representatives are available 24 hours a day, 7 days a week.