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1. Chat customer service agent. These days, businesses are looking to connect with customers and provide support through every channel possible. That includes live chat, social media, text, and email.
The pandemic has revealed one necessary truth about work: It doesn't need to be done in an office. In fact, not having to commute and being able to work in your pajamas probably makes you even more...
Multi-lingual volunteers who apply for a translator position will be matched through the app to engage in a live chat with refugees, asylum seekers, immigrants and humanitarian workers who need ...
A study of workers in 27 countries surveyed in mid-2021 and early 2022 found they would on average be willing to sacrifice 5% of their pay to be able to work from home two to three days per week. 26% would quit immediately or seek a new job if they were required to work five or more days per week. [34]
Gig work is spreading around the side job and delivery business. Kakao has hired drivers to build a system for proxy driving, and the people of delivery are meeting the surging demand for delivery through a near-field delivery called "Vamin Connect". There is a gig work platform for professional freelancers, not just work.
It is expected that artificial intelligence-based chatbots will significantly impact call centre jobs and will increase productivity substantially. [2] [3] [4] Many organisations have already adopted AI-based chatbots to improve their customer service experience. [4] [5] [3] The contact center is a central point from which all customer contacts ...
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