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  2. (24)7.ai - Wikipedia

    en.wikipedia.org/wiki/(24)7.ai

    Microsoft made an equity investor and transferred approximately 400 employees of the former Tellme Networks to [24]7.ai. [5] At the same time, [24]7.ai acquired the call center automation developer Voxify, which had been based in Alameda, California, and was funded by investors such as Intel. [6] [7] In 2012, the company rebranded its business ...

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  4. 24/7 service - Wikipedia

    en.wikipedia.org/wiki/24/7_service

    24/7 service might be offered by a supermarket, convenience store, ATM, automated online assistant, filling station, restaurant, concierge services or a staffed datacenter, or a staffing company that specializes in providing nurses since often nurses cover shifts 24/7 at hospital which are open 24/7. 24/7 services may also include taxicabs, security services, and in densely populated urban ...

  5. List of call centre companies - Wikipedia

    en.wikipedia.org/wiki/List_of_call_centre_companies

    Company Founded Employees Revenue Locations Atento: 1999 154,000 Concentrix: 1983 290,000+ US$5.3 billion (2020) Conduent: 3 January 2017 31,000 (2021) US$4.140 billion (2021) 22 countries (2021) Contact Centre Cymru: 2005 Convergys Corporation: Datacom Group: 1965 6,973 (2022) NZ$1.45 billion (2,022) 23 DialAmerica: 1957 5,000: Firstsource: 2001

  6. Teleperformance - Wikipedia

    en.wikipedia.org/wiki/Teleperformance

    This company became Teleperformance in 2006. [6] In 1992, Teleperformance USA was established, and Asia-Pacific contact centers were set up in the Philippines and Singapore in 1996. The Group expanded in Europe through numerous acquisitions and subsidiaries in Switzerland, Norway, Denmark, Greece, Spain, the Netherlands and Finland. [7]

  7. Genesys (company) - Wikipedia

    en.wikipedia.org/wiki/Genesys_(company)

    Genesys Cloud Services, Inc. (Genesys), formerly Genesys Telecommunications Laboratories, Inc., is an American software company that sells customer experience (CX) and call center technology to mid-sized and large businesses. [2] It sells both cloud-based and hybrid cloud software. The company was founded in 1990 [3] and was acquired by ...

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