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Remote control software combined with telephone communication can be nearly as helpful for novice computer-users as if the support staff were actually there. Remote desktop software can be used to access a remote computer: a physical personal computer to which a user does not have physical access, but that can be accessed or interacted with. [4]
If the remote control software package supports audio transfer, the playback software can run on the remote computer, while the music can be heard from the local computer, as though the software were running locally. Multiple sessions: the ability to connect to a server as many users, and have each one see their individual desktops.
TeamViewer is a remote access and remote control computer software, allowing maintenance of computers and other devices. [8] [9] It was first released in 2005, [10] and its functionality has expanded step by step. [11] TeamViewer is proprietary software that requires registration and is free of charge for non-commercial use. [12]
Apache Guacamole is a free and open-source, cross-platform, clientless remote desktop gateway maintained by the Apache Software Foundation.It allows users to control remote computers or virtual machines via a web browser, and allows administrators to dictate how and whether users can connect using an extensible authentication and authorization system.
Scammers use AnyDesk and similar remote desktop software to obtain full access to the victims' computer by impersonating a technical support person. [31] [32] [33] The victim is asked to download and install AnyDesk and provide the attackers with access. When access is obtained, the attackers can control the computer and move personal files and ...
The client software is also available on Android [6] and iOS. [7] If the computer hosts remote access, such as for remote support and system administration, [8] a server package is downloaded. [9] A Chromium-based browser that supports Chromium extensions such as Google Chrome or Microsoft Edge must be used.
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