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On your computer, go to Google Maps or use Google Search. Google Maps: At the bottom right, tap Business. Google Search: In the search bar, enter your business name. Click Read Reviews. Next to the review you’d like to reply to, click Reply. To edit your reply: On your reply, click Edit. To delete your reply: On your reply, click Delete.
Find review scores for local places & businesses. On Google Search and Maps, you can find the following information about local places and businesses: Review scores. Top reviews. Total number of reviews. All scores are rated on a scale from 1 to 5 stars, with 5 as the highest rating.
Verify your Business Profile: This makes your business information show up on Maps, Search, and other Google services. To respond to a review, you must have a verified business. Remind customers to leave reviews: Let them know it’s quick and easy to leave reviews. Business owners shouldn't offer incentives to customers to leave reviews.
The reviews and ratings you find in Google Maps were added by other users. Tip: The date on a review is the date it was published. On your computer, open Google Maps. Search for a place. Below the place’s name, you can find a rating. To read reviews, on the right of the rating, click the number of reviews. To read reviews in another language.
Businesses are provided a rating for individual aspects based on user feedback: Positive feedback about an aspect. Critical feedback about an aspect. Feedback unavailable: When a customer doesn’t select a specific aspect they enjoyed, disliked, or if it’s an older review. A business’s combined ratings are determined by dividing the number ...
On your computer, go to Google Maps or use Google Search. Google Maps: At the bottom right, tap Business. Google Search: In the search bar, enter your business name. Click Read reviews. Next to the review that you’d like to reply to, click Reply. To edit your reply: On your reply, click Edit. To delete your reply: On your reply, click Delete.
Google Help. Manage reviews on your Google Business Profile with our easy, automated self-help flow. It lets you report review removals and check review status in minutes.
For single businesses: Open the profile you'd like to manage. On the left, in the menu, click Reviews. For multiple businesses: On the left, in the menu, click Reviews. To choose a location group, use the dropdown menu. (This option is not for organization accounts.) On the review, click More Flag as inappropriate.
Where to access reviews. Your reviews will appear in your business profile. You can also find completed reviews in the “Reviews” section in the Local Services app or lead inbox on desktop. Note: Approved reviews should appear on your Local Services ad in about 2 business days. All reviews need to pass our approval process before they’re ...
To use the Profile Strength tool: Go to your Business Profile. Learn how to find your profile. On the left of the Menu , below the Profile Strength Indicator circle, click Complete Info. A profile completion flow prompts you to update incomplete sections of your profile. After you update your profile, click Next.