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  2. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  3. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

  4. Laundry - Wikipedia

    en.wikipedia.org/wiki/Laundry

    Laundry is hung to dry above an Italian street. A self-service laundry in Paris. Laundry in the river in Abidjan, 2006. Laundry is the washing of clothing and other textiles, [1] and, more broadly, their drying and ironing as well. Laundry has been part of history since humans began to wear clothes, so the methods by which different cultures ...

  5. Gojek - Wikipedia

    en.wikipedia.org/wiki/Gojek

    Gojek motorcycle riders in Salatiga, Central Java, Indonesia. The name Gojek comes from the term “Ojek” or motorbike taxis [16] commonly found throughout Indonesia. It was founded in 2010 with 20 motorbike drivers. [17] Gojek app was launched in January 2015, [18] and in less than two years, the app racked up nearly 30 million downloads. [19]

  6. Business Process Model and Notation - Wikipedia

    en.wikipedia.org/wiki/Business_Process_Model_and...

    Business Process Model and Notation (BPMN) is a standard for business process modeling that provides a graphical notation for specifying business processes in a Business Process Diagram (BPD), [3] based on a flowcharting technique very similar to activity diagrams from Unified Modeling Language (UML). [4] The objective of BPMN is to support ...

  7. Portable People Meter - Wikipedia

    en.wikipedia.org/wiki/Portable_People_Meter

    An encoder that inserts the tones subliminally into a station's or broadcast network 's airchain via psychoacoustic masking. A monitor that checks that the encoder is working properly. The wearable Portable People Meter carried by each panelist. A base station for each PPM, where each panelist in the household places it overnight to recharge ...

  8. Kereta Api Indonesia - Wikipedia

    en.wikipedia.org/wiki/Kereta_Api_Indonesia

    1,246 m (4,088 ft) (Cikajang railway station) [5] PT Kereta Api Indonesia (Persero) ( lit. 'Indonesian Railways (State-owned) Limited', abbreviated as PT KAI or simply KAI) is a major railway operator in Indonesia and one of the public railway companies in the country. It is state-owned and pays track access charges.

  9. Principle of least astonishment - Wikipedia

    en.wikipedia.org/wiki/Principle_of_least...

    In user interface design and software design, [1] the principle of least astonishment ( POLA ), also known as principle of least surprise, [a] proposes that a component of a system should behave in a way that most users will expect it to behave, and therefore not astonish or surprise users. The following is a corollary of the principle: "If a ...