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Rodin said of Marshall's customer service philosophy, “No one ever asks for sales person: they ask for someone to help them.” By 1998 Marshall’s network of branch locations served more than 60,000 customers and delivered sales and technical support 24 hours-a-day, 7 days-a-week.
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In 1987, Marshall & Ilsley attempted a hostile takeover of the Milwaukee-based Marine Corporation, the parent of Marine Bank. [8] [9] Marine turned down M&I overtures and chose Banc One Corporation's offer instead. [10] Marshall & Ilsley did successfully acquire Central Wisconsin Bankshares Inc. of Wausau in a smaller deal for $83.6 million. [11]
Customer proprietary network information (CPNI) is the data collected by telecommunications companies about a consumer's telephone service. [1] It includes the time, date, duration and destination number of each call, the type of network a consumer subscribes to, and certain other information that appears on the consumer's telephone bill . [ 2 ]
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