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  2. Quick Assist - Wikipedia

    en.wikipedia.org/wiki/Quick_Assist

    Quick Assist is a Microsoft Windows feature that allows a user to view or control a remote Windows computer over a network or the Internet to resolve issues without directly touching the unit. [ 1 ] [ 2 ] [ 3 ] It is based on the Remote Desktop Protocol (RDP).

  3. Get Help - Wikipedia

    en.wikipedia.org/wiki/Get_Help

    Get Help, known as Contact Support before the Windows 10 Creators Update, [2] is a built-in interface for communicating with Microsoft customer service employees over the Internet. The opening screen requests that the user specify a product and explain a problem with it.

  4. Computer repair technician - Wikipedia

    en.wikipedia.org/wiki/Computer_repair_technician

    The computer technician can only reimage if there is an image of the hard drive for that computer either in a separate partition or stored elsewhere. [ 3 ] On a Microsoft Windows system, if there is a restore point that was saved (normally saved on the hard drive of the computer) then the installed applications and Windows Registry can be ...

  5. Get 24x7 Live Tech Support for Any Device | AOL

    www.aol.com/products/tech-support

    AOL Tech Live Support provides 24x7 access to AOL experts along with assistance for nearly any technical issue you might have, on nearly any device.

  6. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    Scammers target a variety of people, though research by Microsoft suggests that millennials (defined by Microsoft as age 24-37) and people part of generation Z (age 18-23) have the highest exposure to tech support scams and the Federal Trade Commission has found that seniors (age 60 and over) are more likely to lose money to tech support scams.

  7. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, commonly shortened as tech support, is a customer service provided to customers to resolve issues, commonly with consumer electronics. This is commonly provided via call centers , online chat and email . [ 1 ]

  8. Premium Tech Support with Assist by AOL | AOL Products

    www.aol.com/products/tech-support/assist

    Get friendly tech support online and over the phone with Assist by AOL. Virus removal, slow computers and more. ... Our tech experts know all about Windows PCs; Apple computers running Mac OS 10.6 ...

  9. Customer support - Wikipedia

    en.wikipedia.org/wiki/Customer_support

    Customer support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 1 ]

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