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Business communication is the act of information being exchanged between two-parties or more for the purpose, functions, goals, or commercial activities of an organization. [1] Communication in business can be internal which is employee-to-superior or peer-to-peer, overall it is organizational communication.
Here, the source serves as the initiator in the communication process. On the other hand, the receiver is the person or group of persons at the other end of the communication process. The receiver according to Berlo (1961) is the target of communication, where he/she listens when the source communicates (verbally or nonverbally).
With increased sophistication of Business Communications/UC with new capabilities such as Multiplicity of devices, Application integration– CEBP [17] and Heterogeneous, multi-vendor environments [18] along with Consumerization expectations [19] and New technologies, [20] BCOM addresses problems like multiple configurations per event increases likelihood of missed configurations or mis ...
A communication process is defined as information that is shared with the intent that the receiver understands the message that the business intended to send. [11] The communication process was once thought of as having the source of the message, which is then encoded , put through the chosen communication channel , which is then decoded by the ...
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Business correspondence means the exchange of information in a written format for the process of business activities. Business correspondence can take place between organizations, within organizations or between the customers and the organization. The correspondence refers to the written communication between persons.
Some of the main assumptions underlying much of the early organizational communication research were: Humans act rationally.Some people do not behave in rational ways, they generally don't have access to all of the information needed to make rational decisions they could articulate, and therefore will make irrational decisions, unless there is some breakdown in the communication process ...
The Workflow Management Coalition, [6] BPM.com [7] and several other sources [8] use the following definition: Business process management (BPM) is a discipline involving any combination of modeling, automation, execution, control, measurement and optimization of business activity flows, in support of enterprise goals, spanning systems, employees, customers and partners within and beyond the ...