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If you see an image challenge question when sending mail, you should just be able to complete the challenge then send mail. If, however, you correctly answer the image challenge and still can't send mail, it could be a sign of a more serious issue with your account, which may require additional steps to secure your account.
If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem. Troubleshoot any problems with your account
Email sender verification notice As part of AOL's commitment to user safety, an alert message will appear if the third-party mail client you're using adds a message to your inbox, or if we believe your account may have been compromised.
In the early 1980s, when Simple Mail Transfer Protocol (SMTP) was designed, it provided for no real verification of sending user or system. This was not a problem while email systems were run by trusted corporations and universities, but since the commercialization of the Internet in the early 1990s, spam, phishing, and other crimes have been found to increasingly involve email.
SMTP Authentication, often abbreviated SMTP AUTH, is an extension of the Simple Mail Transfer Protocol (SMTP) whereby a client may log in using any authentication mechanism supported by the server. It is mainly used by submission servers, where authentication is mandatory.
As email usage explodes, so does its abuse. In reaction to abuse such as spam and a more vicious, illegal variation known as phishing, most ISPs have enabled a block list feature to allow users to block specific email senders. Most ISPs have also partnered with spam filtering companies to improve email acceptance, handling, and delivery ...
Open an email from the sender that you want to block. Tap on the three-dot icon in the top right corner. Select “Move to Spam” Desktop. Right-click on an email from the sender that you want to ...
If possible, ask the sender to resend the message to see if you can get the message a second time. Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4.