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These review ratings are out of five stars, and they're separate from BBB letter grades and accreditation. That means you could find a company with three out of five stars among reviews, but an A+ ...
The Better Business Bureau just released some good news: In 2011, consumers consulted the BBB far more often than they did the year before, and they lodged fewer complaints. Surely that's a sign ...
Zazzle is an American online marketplace that allows designers and customers to create their own products with independent manufacturers (clothing, posters, etc.), as well as use images from participating companies. Zazzle has partnered with many brands to amass a collection of digital images from companies like Disney, Warner Brothers and NCAA ...
Complaints also allege that customers have been unable to receive a refund after they were unknowingly billed in full. Video Professor was the subject of the 5th highest number of complaints (112) filed with Colorado's Office of the Attorney General in 2009 and was the 10th highest(15 complaints) in January–February 2010. [2]
Customer review. A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites. There are also dedicated review sites, some of which use customer reviews as well ...
The Better Business Bureau (BBB) is an American private, 501(c)(6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, [2] consisting of 92 independently incorporated local BBB organizations in the United States and Canada, coordinated under the International Association of Better Business Bureaus (IABBB) in Arlington, Virginia.
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Brushing (e-commerce) In e-commerce, brushing, also called "review brushing", [1] is a deceitful technique sometimes used in e-commerce to boost a seller's ratings by creating fake orders, [2][3][4][5] which are either shipped to an accomplice or to an unsuspecting member of the public. Most e-commerce sites rate sellers by multiple criteria ...