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A quality management system (QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. It is aligned with an organization's purpose and strategic direction ( ISO 9001:2015 ). [ 1 ]
ISO created Quality Management System (QMS) [30] standards in 1987. They were the ISO 9000:1987 series of standards comprising ISO 9001:1987, ISO 9002:1987 and ISO 9003:1987; which were applicable in different types of industries, based on the type of activity or process: designing, production or service delivery.
ISO 9000 deals with the fundamentals and vocabulary of QMS, [4] including the seven quality management principles that underlie the family of standards. [4] [5] [6] ISO 9001 deals with the requirements that organizations wishing to meet the standard must fulfill. [7] A companion document, ISO/TS 9002, provides guidelines for the application of ...
QMS may refer to: Quadrupole mass spectrometer, a scientific instrument; Quality management system; Quality Meat Scotland; Quality Micro Systems, a company founded in 1979 and merged with Minolta's printer division in 2000; Quantum Markov semigroup – A kind of mathematical structure which describes the dynamics in a Markovian open quantum system.
A management system is a set of policies, processes and procedures used by an organization to ensure that it can fulfill the tasks required to achieve its objectives. [1] ...
Total quality management (TQM) is an organization-wide effort to "install and make a permanent climate where employees continuously improve their ability to provide on-demand products and services that customers will find of particular value."
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Clinical quality management systems (CQMS) are systems used in the life sciences sector (primarily in the pharmaceutical, biologics and medical device industries) designed to manage quality management best practices throughout clinical research and clinical study management.