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  2. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Sales forces also play an important role in CRM, as maximizing sales effectiveness and increasing sales productivity is a driving force behind the adoption of CRM software. Some of the top CRM trends identified in 2021 include focusing on customer service automation such as chatbots, hyper-personalization based on customer data and insights ...

  3. Comparison of CRM systems - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_CRM_systems

    (Top) 1 General. 2 Features. 3 See also. 4 References. Toggle the table of contents. ... Comparison of mobile CRM systems; List of ERP software packages (Enterprise ...

  4. Yardi Systems - Wikipedia

    en.wikipedia.org/wiki/Yardi_Systems

    Yardi Systems was founded by IIT Delhi alumnus, Anant Yardi [2] [3] in Santa Barbara, California. [4] In 2010, Yardi Systems launched Yardi CRM, as part of the company's suite of property management software and integrated it with its own product, Yardi Voyager, a platform designed for real estate management. [5]

  5. Pivotal CRM - Wikipedia

    en.wikipedia.org/wiki/Pivotal_CRM

    Aptean CRM, formerly Pivotal CRM, is a customer relationship management (CRM) software system offered by Avolin, [1] an enterprise software and service company headquartered in Austin Texas. Pivotal CRM includes software tools for sales force automation (SFA), marketing automation and lead management , and customer service automation, as well ...

  6. Microsoft Dynamics 365 - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Dynamics_365

    Microsoft Dynamics 365 is an integrated suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications offered by Microsoft. [1] Combines various functions such as sales, customer service, field service, operations, finance, marketing, and project service automation into a single platform.

  7. Consumer relationship system - Wikipedia

    en.wikipedia.org/wiki/Consumer_relationship_system

    Consumer relationship systems (CRS) are specialized customer relationship management (CRM) software applications that are used to handle a company's dealings with its customers. [1] Current consumer relationship systems integrate the software with telephone and call recording systems as well as with corporate systems for input and reporting ...

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