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Square provides sellers with e-Commerce and inventory capabilities, [12] [2] and also allows sellers to manage customer appointments. [13] Square Payroll allows small business owners to process payroll. [60] The product is available in the United States. It automatically handles withholding, payments, and tax filings. [37]
In 2013, Square launched Cash App, a peer to peer payment service. [26] In October 2014, the company launched the integration of a payroll feature into its Square payment processing system, following the integrations of a merchant cash advance offering, a customer feedback product and an invoicing service into the system.
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Customer appointment management (CAM) is a type of appointment scheduling software targeted towards companies with large mobile workforces that automatically routes and schedules in-home service appointment arrivals. The software is delivered to businesses over the Internet using the software-as-a-service model.
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Queueing theory is a branch of mathematics in which models of service systems have been developed. A call centre can be seen as a queueing network and results from queueing theory such as the probability an arriving customer needs to wait before starting service useful for provisioning capacity. [30]
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