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2. In the left navigation menu, click My Wallet | select View My Bill. - The Billing Statement page will appear. 3. From the dropdown menu, select the time period you want to view. Note - You can print your statement by clicking on the Print Statement button.
In this case, the charge for last month’s service will post along with your current bill. At first glance, it might look as if we’re double-billing you, but in fact we weren’t able to charge you last month so we’re applying both payments to one bill. To update your payment information, review our help article.
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Comcast's older service, Comcast Digital Phone, continued to offer service for a brief period, until Comcast shut it down around in late 2007. [76] In 2009, after completing transition from their old service, Comcast had 7.6 million voice customers. [77] As of the end of 2013, Comcast Digital Voice had reached 10.7 million subscribers. [78]
1. Sign in to your My Account page. 2. Click My Wallet. 3. Click Payment Methods. 4. Click Add Credit or Debit Card. 5. Enter the required info. 6. Click Submit.
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More than a thousand customers issued complaints about these unprecedented charges to their bill. In addition, numerous customers reported inappropriate name-calling and interrogation by customer service representatives. Comcast's executive vice president, David Cohen, admitted the company needed to improve their customer service. [249]
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