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A letter of thanks or thank-you letter is a letter that is used when one person/party wishes to express appreciation to another. Personal thank-you letters are sometimes hand-written in cases in which the addressee is a friend, acquaintance or relative. Thank-you letters are also sometimes referred to as letters of gratitude. These types of ...
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The perception of success of the customer service interactions is dependent on employees "who can adjust themselves to the personality of the customer". [2] Customer service is often practiced in a way that reflects the strategies and values of a firm. Good quality customer service is usually measured through customer retention.
DINA JONES 150-20 199th Street. St. Albans, NY 11412 H: 718-422-8555 C: 917-226-1234 dinajones@aol.com Health Care Customer Service Representative Professional Courteous
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Gratitude, thankfulness, or gratefulness is a feeling of appreciation (or similar positive response) by a recipient of another's kindness. This kindness can be gifts, help, favors, or another form of generosity to another person.
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"The customer is always right" is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as Harry Gordon Selfridge, John Wanamaker and Marshall Field. They advocated that customer complaints should be treated seriously so that customers do ...