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The design of an online questionnaire has a dramatic effect on the quality of data gathered. There are many factors in designing an online questionnaire; guidelines, available question formats, administration, quality and ethic issues should be reviewed. Online questionnaires should be seen as a sub-set of a wider-range of online research methods.
The inclusion of social media research can provide unique insights into consumer and societal segments and gaining an "emotional" measure of a population on issues of interest. Some specific types of method include: Cyber-ethnography; Online content analysis; Online focus groups; Online interviews; Online qualitative research; Online questionnaires
The multiple site entry technique is a strategy that can be used in online research (also called Internet-based research, Web-based research) to target different samples via different recruitment sites and compare their data. [1] [2] It is a method used in behavioral and social research to assess the presence and impact of self-selection effects.
A research question is "a question that a research project sets out to answer". [1] Choosing a research question is an essential element of both quantitative and qualitative research . Investigation will require data collection and analysis, and the methodology for this will vary widely.
It is argued by some that online qualitative research results cannot be as “good” as face to face research results, because of the absence of face to face contact between participants and a moderator. A moderator, it is argued, can interpret participants’ tone of voice or body language in a way that is not possible online.
Online focus groups are appropriate for consumer research, business to business research and political research. Interacting over the web avoids a significant amount of travel expense. It allows respondents from all over the world to gather, electronically for a more representative sample.
There are two different types of questions that survey researchers use when writing a questionnaire: free-response questions and closed questions. [26] Free-response questions are open-ended, whereas closed questions are usually multiple-choice. [26] Free-response questions are beneficial because they allow the responder greater flexibility ...
A good sample selection is key as it allows one to generalize the findings from the sample to the population, which is the whole purpose of survey research. In addition to this, it is important to ensure that survey questions are not biased such as using suggestive words. This prevents inaccurate results in a survey.