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If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it. Update your password
Most email software and applications have an account settings menu where you'll need to update the IMAP or POP3 settings. When entering your account info, make sure you use your full email address, including @aol.com, and that the SSL encryption is enabled for incoming and outgoing mail.
Temporarily disable your firewall and check whether or not you're able to connect to the internet. If your firewall software isn't on the list linked, you will need to contact your firewall software provider for additional info. Disable Protected Mode in Internet Explorer. Protected mode is enable by default and may interfere with AOL Mail.
If you're experiencing issues syncing your AOL account with older third-party mail apps like Kindle Fire's default mail app or the Mac OS mail app:
The Microsoft Outlook mobile app (officially known as Outlook for Android and Outlook for iOS) is a mobile personal information manager (PIM) for Android and iOS devices.. The app provides unified communication functionality, as opposed to splitting email, calendar, and contact management functionality into multiple, focused apps the way Windows 10 Mobile's apps.
If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem.
Set up email in Android email app. Update email settings in Outlook 2007. Setting up Outlook.com e-mail account in Outlook 2007.
Unlike POP3, your messages aren't downloaded to your computer or device, thus you can sync your account on multiple platforms. If you switch from POP3 to IMAP, only new messages will move from the server to your devices.