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Temporarily disable your firewall. Your firewall or other security software may be preventing you from connecting to AOL. Temporarily disable your firewall and check whether or not you're able to connect to the internet. If your firewall software isn't on the list linked, you will need to contact your firewall software provider for additional info.
2. In the left pane, click Firewall. 3. In the Internet Zone Security section, move the slider to Off. Notes: To enable the firewall, repeat steps 1 to 3. In the Internet Zone Security section, move the slider to High. In the Trusted Zone Security section, move the slider to High. 4. Close the ZoneAlarm window. 5. If prompted, click OK.
Click the Account Settings icon. Click Manage Profiles. Click the Email Accounts button. Look for the email account you want to update and double-click on it. Remove and re-enter your AOL Mail password. (Note: If you use an app password for Outlook, you may need to create a new app password. See the info below.) Check the status.
Find your application's "Email Accounts" or "Account Settings" section, select your AOL Mail account, then update to your new password. If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Setting the firewall's security level to Stealth blocks all inbound network connections, except open ports. This setting completely hides your computer's presence on the Internet. When the security level is set to Stealth, the firewall alerts you when new programs attempt outbound Internet connections or receive inbound connection requests.
If you're having issues sending and receiving emails for your AOL Mail account in a third-party email application, you may need to reauthenticate your account by removing and re-entering your password or removing and re-adding your AOL Mail account. Get the steps for common third-party email applications. Account Management · Dec 9, 2024
If you use a firewall and are getting a blank page when trying to access AOL Mail, you may need to disable your pop-up blocking software or add AOL to your allowlist. While you'll need to contact your software vendor for specifics to your software, most browsers will allow you a temporary bypass by holding down the Shift key as you click web ...