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Assertiveness is the quality of being self-assured and confident without being aggressive to defend a right point of view or a relevant statement. In the field of psychology and psychotherapy, it is a skill that can be learned and a mode of communication. Dorland's Medical Dictionary defines assertiveness as:
[5] [6] Interpersonal communication is often defined as communication that takes place between people who are interdependent and have some knowledge of each other: for example, communication between a son and his father, an employer and an employee, two sisters, a teacher and a student, two lovers, two friends, and so on.
Effective communication is vital for the success in various situations. Individuals undergo communications training to develop and improve communication skills related to various roles in organizations. Good executive communication helps garner trust between bosses and employees and between team leaders and their direct reports. [1]
Individuals who engage in assertive communication are open to hearing the opinions of others without criticizing and feel comfortable enough to express their views. [6] Assertive communicators generally have high self-esteem, as they have the confidence to communicate effectively with others without getting offended or being manipulative. [9]
The term "active listening" was introduced in 1957 by Carl Rogers and Richard Farson. [4] [5] It may also be referred to as reflective listening. [3] Active listening encloses the communication attribute characterized by paying attention to a speaker for better comprehension, both in word and emotion.
Another term needing a working definition for the purpose of anxiety/uncertainty management is "effective communication". Simply put, effective communication is the extent to which a message is interpreted by its recipient with the intended meaning from the sender. Communication is more effective when both the sender and receiver use the same ...
Supportive communication is important as humans interact, as people need to feel a connection with other people. [2] Gibb believes that there are times and places when to use his methods of communication. He states that his ideas are better created for cultures like the United States where communication is more direct. [3]
Human communication can be defined as any Shared Symbolic Interaction. [6]Shared, because each communication process also requires a system of signification (the Code) as its necessary condition, and if the encoding is not known to all those who are involved in the communication process, there is no understanding and therefore fails the same notification.