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In 2006, the new 101 number for non-emergency calls to the police began trials in several areas with a call cost of 10 pence per call. The number was adopted nationally in 2011/2012, with a charge of 15p per call, except from payphones. The charge was scrapped in April 2020 and calls to 101 are now free from all UK landlines, mobiles and payphones.
Major mobile phone operators went through a period of charging callers to dial most freephone numbers from around 2005 onwards - but this practice largely ceased on 1 July 2015 as 0800 and 0808 numbers became universally free to call from mobiles and landlines due to changes in Ofcom legislation.
In England, the scheme was on trial until 2012, when it was adopted nationwide and the cost to call changed from 10p per call to 15p per call. In Northern Ireland, the number was introduced by the Police Service of Northern Ireland in March 2014. [54] Since 1 April 2020 the number is free to call.
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