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  2. Donald Kirkpatrick - Wikipedia

    en.wikipedia.org/wiki/Donald_Kirkpatrick

    The four levels of Kirkpatrick's evaluation model are as follows: Reaction - The degree to which participants find the training favorable, engaging and relevant to their jobs Learning - The degree to which participants acquire the intended knowledge, skills, attitude, confidence and commitment based on their participation in the training

  3. Transfer of training - Wikipedia

    en.wikipedia.org/wiki/Transfer_of_training

    Common training evaluation methods, such as Kirkpatrick's Taxonomy [12] and the Augmented Framework of Alliger et al., [13] utilize transfer as an essential criterion to evaluate training. [3] Due to its behavioral outcomes, transfer of training allows organizations to quantify the impact of training and measure differences in performance .

  4. Process area (CMMI) - Wikipedia

    en.wikipedia.org/wiki/Process_area_(CMMI)

    Level 4 and 5 generic goals and practices were eliminated as well as capability levels 4 and 5 to appropriately focus high maturity on the achievement of business objectives, which is accomplished by applying capability level 1-3 to the high maturity process areas (Causal Analysis and Resolution, Quantitative Project Management, Organizational ...

  5. Customer engagement - Wikipedia

    en.wikipedia.org/wiki/Customer_engagement

    What is important in measuring degrees of involvement is the ability of defining and quantifying the stages on the continuum. One popular suggestion is a four-level model adapted from Kirkpatrick's Levels: Click – A reader arrived (current metric) Consume – A reader read the content; Understood – A reader understood the content and ...

  6. ADDIE model - Wikipedia

    en.wikipedia.org/wiki/ADDIE_Model

    ADDIE is an instructional systems design (ISD) framework that many instructional designers and training developers use to develop courses. [1] The name is an acronym for the five phases it defines for building training and performance support tools:

  7. Business process mapping - Wikipedia

    en.wikipedia.org/wiki/Business_process_mapping

    Under this school of thought, each flowchart is of a certain level (between 0 and 4) based on the amount of detail the flowchart contains. A level 0 flowchart represents the least amount of detail, and usually contains one or two steps. A level 4 flowchart represents the most detail, and can include hundreds of steps.

  8. CIPP evaluation model - Wikipedia

    en.wikipedia.org/wiki/CIPP_evaluation_model

    The CIPP evaluation model is a program evaluation model which was developed by Daniel Stufflebeam and colleagues in the 1960s. CIPP is an acronym for context, input, process and product. CIPP is a decision-focused approach to evaluation and emphasizes the systematic provision of information for program management and operation. [1]

  9. Course evaluation - Wikipedia

    en.wikipedia.org/wiki/Course_evaluation

    Course evaluation instruments generally include variables such as communication skills, organizational skills, enthusiasm, flexibility, attitude toward the student, teacher – student interaction, encouragement of the student, knowledge of the subject, clarity of presentation, course difficulty, fairness of grading and exams, and global student rating.