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First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option.
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
Find out how to add or delete a recovery mobile phone number or alternate email address from your AOL account. Account Management · May 1, 2024 Recover a forgotten username
2. Enter your recovery phone number or email address that you have access to. 3. Click Continue. 4. Click Yes, send me a verification code. - We'll send a code to the phone number or email address you provided. 5. Enter your verification code. 6. Click Continue. 7. Choose the account you'd like to sign in to.
You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the following reasons:
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.