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  2. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, commonly shortened as tech support, is a customer service provided to customers to resolve issues, commonly with consumer electronics. This is commonly provided via call centers , online chat and email . [ 1 ]

  3. Systems Engineering and Technical Assistance - Wikipedia

    en.wikipedia.org/wiki/Systems_Engineering_and...

    Subpart 37.2 defines advisory and assistance services and provides that the use of such services is a legitimate way to improve the prospects for program or systems success. FAR Part 37.201(c) defines engineering and technical services used in support of a program office during the acquisition cycle.

  4. Contracting Officer's Technical Representative - Wikipedia

    en.wikipedia.org/wiki/Contracting_Officer's...

    A Contracting Officer's Technical Representative (COTR) is a business communications liaison between the United States government and a private contractor.The COTR is normally a federal or state employee who is responsible for recommending actions and expenditures for both standard delivery orders and task orders, and those that fall outside of the normal business practices of its supporting ...

  5. Get 24x7 Live Tech Support for Any Device - AOL

    www.aol.com/products/tech-support

    AOL Tech Live Support provides 24x7 access to AOL experts along with assistance for nearly any technical issue you might have, on nearly any device.

  6. Software agent - Wikipedia

    en.wikipedia.org/wiki/Software_agent

    For example, the agent may detect a decline in the construction industry for an economy; based on this relayed information construction companies will be able to make intelligent decisions regarding the hiring/firing of employees or the purchase/lease of equipment in order to best suit their firm.

  7. Data center services - Wikipedia

    en.wikipedia.org/wiki/Data_center_services

    Support services for the data center can be generally defined as technical support, which provides assistance to help solve problems related to technology products. [4] Technical support services for data centers help to address challenges with the servers, storage, software and networking equipment that constitute a data center, or the related ...

  8. Help desk - Wikipedia

    en.wikipedia.org/wiki/Help_desk

    A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks.

  9. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    In this case, it is called "at home customer service" or "at home customer support." Customer support is an effective strategy that ensures that the customer's needs have been attended to. Customer support helps ensure that the products and services that have been provided to the customer meet their expectations.

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