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I received my Yahoo email notice last night, which was the last email I got through my MS Outlook. Cox and Yahoo have totally cut off my access to email through Outlook. I followed the Yahoo online instructions to transition my Cox email to Yahoo email and it failed. I use SMTP and my changes match exactly the Yahoo instructions.
Hello, I am very sorry you have not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and I would be happy to help. Please email us your “full” name, “complete” address, and a copy of your post to Cox.Help@cox.com for further assistance. Thank you!
Webmail (Enhanced): I get directed to my Cox Account page as if I'd signed in to www.cox.com directly. If I click on either of the email links (i.e. 'Cox Email' at the top or 'View Cox Email' in the Internet section) it just reloads the page.
Delete the old Cox account under Settings -> Mail. Add a new account. Select Yahoo! It will ask you to sign in - use your old Cox email address as your username: jdoe@cox.net and then click next. It will then ask for your password - use the new password you created when you transitioned to Yahoo and then click next.
The email login worked flawlessly until end of February 2020, except for 1 or 2 days as noted above when it looked like Cox changed the login screen to a larger, easier to read size. I though Cox had fixed the problem. Then it came back. I thought maybe Cox was in the process of changing something behind the scenes, and therefor the problem ...
This will help give other Webmail users a better understanding, going forward, of the maximum number of active sessions threshold and what may happen if it's exceeded. If you continue to be unable to sign into Webmail, contact cox.help@cox.com. Include your name, the full service address and a link to this thread. Good luck.
The site said I would get a instruction link by email for setting up a new P/W. No email received yesterday or today! Logged in on my PC and could not get to my account. Called tonight and after waiting 30+ minutes was told they had a problem sending emails through Cox.net, but they "were working on it." Sounds like a Cox Problem to me.
How often do you log into the Cox server? received a second email . If you change your password in your account, Cox will send an activity notice of said change. If you're aware of your change, great, ignore the email. If you just arbitrarily receive the email and are not aware of any change, something is wrong. Take action.
To fix your issue with logging into WebMail, try deleting myemail.cox.net cookies. This is the Chrome solution, but other browsers should have available procedures to delete specific cookies. On your computer, open Chrome. At the top right, click the Customize and control Google Chrome icon .
I haven't noticed problems with anything else. I'd also suggest clearing cookies/cache as well as deleting any old bookmarks/favorites you're using and try navigating to webmail or using https://bit.ly/2KGQrFC to see if that helps. i've seen it a few times recently, i wait a few minutes & retry.