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Need quick answers? Start a live chat with Oliver or text 54512, available 24/7 to help troubleshoot problems, connect you with the support team and get things done-all so you can get back to your day.
Welcome to Cox Support. Here you'll find tips for using your services, answers to your questions, and step-by-step troubleshooting guides to get the most out of your Cox services.
Cox Complete Care goes beyond standard technical support. It combines troubleshooting and resolution of PC, laptop and application issues with in-home technician service for internal wiring repair. You’ll get an exceptional customer experience every time you need us.
Visit the Cox website to find your local phone number. Cox customer service hours of operation are Monday through Friday, 8am to 8pm, and Saturday 9am to 6pm ET. Cox tech support is available 24/7 via Cox customer service chat. Call 1-800-234-3993.
For starters, sales reps at Cox are available from 8am to 8pm Monday through Friday, and from 9am to 6pm on Saturday by calling (844) 329-1496 for customer support. That number is also available for checking on the status of recent orders.
There are a number of ways you can reach customer support: Phone: 1-800-234-3993. Chat: Chat with an Cox agent. Support: Cox Support page. Online: Visit Cox.com to login to your account. Store: Find a Cox store near you. Cox App: For Apple and Google devices.
Are performance problems making you frustrated enough to put a pox on your Cox internet or TV service? Use our troubleshooting tips to fix common Cox service problems. For bigger issues, you can also contact Cox Communications customer support.