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  2. Business letter - Wikipedia

    en.wikipedia.org/wiki/Business_letter

    A business letter is a letter from one company to another, or such organizations and their customers, clients, or other external parties. The overall style of letter depends on the relationship between the parties concerned. Business letters can have many types of content, for example to request direct information or action from another party ...

  3. Business correspondence - Wikipedia

    en.wikipedia.org/wiki/Business_correspondence

    Business letters are the most formal method of communication following specific formats. They are addressed to a particular person or organization. A good business letter follows the seven C's of communication. The different types of business letters used based on their context are as follows, Letters of inquiry; Letters of claim/complaints

  4. Letter (message) - Wikipedia

    en.wikipedia.org/wiki/Letter_(message)

    A letter is a written message conveyed from one person (or group of people) to another through a medium. [ 1] Something epistolary means that it is a form of letter writing. The term usually excludes written material intended to be read in its original form by large numbers of people, such as newspapers and placards, although even these may ...

  5. Sales letter - Wikipedia

    en.wikipedia.org/wiki/Sales_letter

    A sales letter is often, but not exclusively, the last stage of the sales process before the customer places an order, and is designed to ensure that the prospect is committed to becoming a customer. Since the advent of the internet, the sales letter has become an integral part of internet marketing , and typically takes the form of an email or ...

  6. Business communication - Wikipedia

    en.wikipedia.org/wiki/Business_communication

    Business communication is communication that is intended to help a business achieve a fundamental goal, through information sharing between employees as well as people outside the company. [ 1][ 2] It includes the process of creating, sharing, listening, and understanding messages between different groups of people through written and verbal ...

  7. Letter of recommendation - Wikipedia

    en.wikipedia.org/wiki/Letter_of_recommendation

    Letter of recommendation. A letter of recommendation or recommendation letter, also known as a letter of reference, reference letter, or simply reference, is a document in which the writer assesses the qualities, characteristics, and capabilities of the person being recommended in terms of that individual's ability to perform a particular task ...

  8. Eight dimensions of quality - Wikipedia

    en.wikipedia.org/wiki/Eight_dimensions_of_quality

    Summary. Garvin's eight dimensions can be summarized as follows: Performance: Brands can usually be ranked objectively on individual aspects of performance. Features: Features are additional characteristics that enhance the appeal of the product or service to the user. Reliability: This is a key element for users who need the product to work ...

  9. Open letter - Wikipedia

    en.wikipedia.org/wiki/Open_letter

    An open letter is a letter that is intended to be read by a wide audience, or a letter intended for an individual, but that is nonetheless widely distributed intentionally. [1] [2] Open letters usually take the form of a letter addressed to an individual but are provided to the public through newspapers and other media, such as a letter to the ...