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  2. Service Excellence – Health Care - Wikipedia

    en.wikipedia.org/wiki/Service_Excellence...

    However, the best healthcare systems combine professional (clinical) service excellence with outstanding personal service. Although health care in the United States is touted as the “world’s largest service industry,” the quality of the service is infrequently discussed in medical literature. [2] Thus, many questions regarding service ...

  3. Health economics - Wikipedia

    en.wikipedia.org/wiki/Health_economics

    The research on economic problems of the health sector became an important topic of economic research. [16] Selma Muskin published "Towards the definition of health economics" in 1958 and, four years later, the paper, "Health as an Investment". At that time, health was broadly regarded as rather a consumptive branch of the economy.

  4. Health care quality - Wikipedia

    en.wikipedia.org/wiki/Health_care_quality

    Health care quality is the degree to which health care services for individuals and populations increase the likelihood of desired health outcomes. [2] Quality of care plays an important role in describing the iron triangle of health care relationships between quality, cost, and accessibility of health care within a community. [3]

  5. Health care efficiency - Wikipedia

    en.wikipedia.org/wiki/Health_care_efficiency

    The health care market is complicated by the fact that pricing and quality are opaque, consumers don't usually pay the full cost of care, and health is considered a "priceless" asset. Efforts to increase market transparency include hospital reporting requirements and insurers offering their customers estimates of provider costs for particular ...

  6. Incremental cost-effectiveness ratio - Wikipedia

    en.wikipedia.org/wiki/Incremental_cost...

    Currently, the National Institute for Health and Care Excellence (NICE) of England's National Health Service (NHS) uses cost-effectiveness studies to determine if new treatments or therapies at the prices proposed by manufacturers provide better value relative to the treatment that is currently in use. With the number of cost-effectiveness ...

  7. Health administration - Wikipedia

    en.wikipedia.org/wiki/Health_administration

    Iconographic Collections. Keywords: E. Walker; Florence Nightingale; W.J. Simpson. Health administration, healthcare administration, healthcare management or hospital management is the field relating to leadership, management, and administration of public health systems, health care systems, hospitals, and hospital networks in all the primary, secondary, and tertiary sectors.

  8. Service economy - Wikipedia

    en.wikipedia.org/wiki/Service_economy

    Services constitute over 50% of GDP in low income countries and as their economies continue to develop, the importance of services in the economy continues to grow. [2] The service economy is also key to growth, for instance it accounted for 47% of economic growth in sub-Saharan Africa over the period 2000–2005 (industry contributed 37% and agriculture 16% in the same period). [2]

  9. Service quality - Wikipedia

    en.wikipedia.org/wiki/Service_quality

    Service quality (SQ), in its contemporary conceptualisation, is a comparison of perceived expectations (E) of a service with perceived performance (P), giving rise to the equation SQ = P − E. [1] This conceptualistion of service quality has its origins in the expectancy-disconfirmation paradigm.